PATRONFLEXTM EDITION
Perfect for single and multiple-location businesses and those who desire internet lookup.
For businesses who want the comfort of a managed solution, those who require multiple store locations
to share a common set of enrollment, loyalty and gift card information or for those who require
customer account lookup ability via the internet, the best product is PatronFlexTM. This solution
leverages the PatronFlex data center for securely storing and maintaining your data.
A continuous Internet connection is required.
Perfect for single and multiple-location businesses and those who desire internet lookup.
For businesses who want the comfort of a managed solution, those who require multiple store locations
to share a common set of enrollment, loyalty and gift card information or for those who require
customer account lookup ability via the internet, the best product is PatronFlexTM. This solution
leverages the PatronFlex data center for securely storing and maintaining your data.
A continuous Internet connection is required.
Easy to Install, Even Easier to Use
The program begins with a step-by-step
instructional interview process whereby
PatronFlex will collect all the background
information necessary to get you on your way to
effective marketing. The Setup Wizard collects
your program preference settings while the
Marketing Wizard painlessly guides you
step-by-step through the fundamentals of
instituting your marketing campaign.
Customer Tracking
PatronFlex gives you a powerful tracking
database to capture all the relevant information
you will need to support your marketing
campaign.
Complaint Tracking
Effectively track your patron complaints and
associated corrective actions. Most importantly,
keep track of and identify repeat complainers.
The Complaint Tracking feature allows you to
monitor your success rate at problem resolution
and measure the corresponding rate of attrition.
Then take action by generating a focused mailing
targeting possible lost customers by using your
complaint history.
Mailings
Produce effective, targeted mailings for any of
your marketing strategies. PatronFlex supplies
you with a pre-written offer letter for each of
the supported marketing strategies. Use them as
supplied or modify for a custom solution. Each
letter is personalized with your Patron's name,
address, promotional offer and of course, your
signature. Deliver your mailings by conventional
U.S Mail, electronic mail, or save your mail list to
disk and supply to your favorite printshop for an
unparalleled professional result.
The program begins with a step-by-step
instructional interview process whereby
PatronFlex will collect all the background
information necessary to get you on your way to
effective marketing. The Setup Wizard collects
your program preference settings while the
Marketing Wizard painlessly guides you
step-by-step through the fundamentals of
instituting your marketing campaign.
Customer Tracking
PatronFlex gives you a powerful tracking
database to capture all the relevant information
you will need to support your marketing
campaign.
Complaint Tracking
Effectively track your patron complaints and
associated corrective actions. Most importantly,
keep track of and identify repeat complainers.
The Complaint Tracking feature allows you to
monitor your success rate at problem resolution
and measure the corresponding rate of attrition.
Then take action by generating a focused mailing
targeting possible lost customers by using your
complaint history.
Mailings
Produce effective, targeted mailings for any of
your marketing strategies. PatronFlex supplies
you with a pre-written offer letter for each of
the supported marketing strategies. Use them as
supplied or modify for a custom solution. Each
letter is personalized with your Patron's name,
address, promotional offer and of course, your
signature. Deliver your mailings by conventional
U.S Mail, electronic mail, or save your mail list to
disk and supply to your favorite printshop for an
unparalleled professional result.
Marketing Strategies
Electronic Coupon
Eliminate reliance on the paper coupon!
Eliminate coupon abuse and theft! Flexible and
Secure.
Birthday and Anniversary Promotions
Reach your customers on a personal level.
Extend a token of appreciation to your patrons
by Reach your patrons on a personal level.
Extend extending an extra special offering to
them on their birthday or wedding anniversary.
Thank you
Extend a sincere token of appreciation to those
patrons who have actively participated in your
program, have visited often and/or have spent
generously.
Miss You
Get a handle on attrition. Bring those lost
patrons back. Identify patrons who no longer
visit your business and learn the reasons why!
Referral Program
Entice your established patron community to
spread the good word and refer a friend to your
program.
Rewards Program
Points! Points! Points! Run your own
point/reward program. Everyone loves to
accumulate points and you'll appreciate the
extra business. Supports issuing bonus points
during off-peak or slow times.
Raffle Program
Raffles are a great way to entice patrons back
for subsequent visits.
New Member
Create an enrollment incentive to entice new
customers to join your marketing program.
Custom
Have an innovative marketing strategy of your
own? With PatronFlex you can simply design your
own promotion using the custom promotion
generator.
Electronic Coupon
Eliminate reliance on the paper coupon!
Eliminate coupon abuse and theft! Flexible and
Secure.
Birthday and Anniversary Promotions
Reach your customers on a personal level.
Extend a token of appreciation to your patrons
by Reach your patrons on a personal level.
Extend extending an extra special offering to
them on their birthday or wedding anniversary.
Thank you
Extend a sincere token of appreciation to those
patrons who have actively participated in your
program, have visited often and/or have spent
generously.
Miss You
Get a handle on attrition. Bring those lost
patrons back. Identify patrons who no longer
visit your business and learn the reasons why!
Referral Program
Entice your established patron community to
spread the good word and refer a friend to your
program.
Rewards Program
Points! Points! Points! Run your own
point/reward program. Everyone loves to
accumulate points and you'll appreciate the
extra business. Supports issuing bonus points
during off-peak or slow times.
Raffle Program
Raffles are a great way to entice patrons back
for subsequent visits.
New Member
Create an enrollment incentive to entice new
customers to join your marketing program.
Custom
Have an innovative marketing strategy of your
own? With PatronFlex you can simply design your
own promotion using the custom promotion
generator.
| Patron FlexTM Software |
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